IT Managed Services
We support clients with a long list of IT Managed Services that allows them to focus resources to more business strategic functions. Through our IT Performance Management (ITPM) services, we help clients manage business Information Technology with a proactive and cost effective approach that results in reduced network and computer downtime, increased employee productivity gains, predictable IT costs, and a single point of contact for all IT needs.
Our IT Solutions take on a proactive approach allows clients realize savings in five different areas:
1) Lost productivity from staff performing IT functions,
2) Lost productivity from staff managing technology vendors,
3) Lost productivity due to network downtime and/or computer problems,
4) Lost gross revenue from network downtime, and
5) Costs of outside IT support.
- IT Managed Services
- Network and Server 24/7 Monitoring
- Network and Server Administration
- Help Desk
- Remote and On-Site Technical Support
- Data Back-Up
- Anti-Virus and malware Protection
- Disaster Recovery Solutions
- End-user outsourcing services
- Hardware as a Service
- Compliance as a Service
- Hosted Solutions (e-mail, VoIP, etc.)
- IT Consulting
Beyond technical support, we manage clients’ network security, data back-up, and disaster recovery solutions to ensure all key elements of the network and computer infrastructure are covered. Lastly, through periodic reporting, we keep our clients informed about the status of their IT systems and services.
We support clients with our IT Managed Services.